While screen sharing, capture a screenshot of the remote screen or screens at their full resolution, saved in png format. Starting with 15.2, you also may use an Endpoint Credential Manager in Remote Jump sessions, Microsoft® Remote Desktop Protocol sessions, VNC sessions, and Shell Jump sessions. Prior to 15.2, this feature is available only in sessions started from an elevated Jump Client on Windows®. Once a services agreement is in place, you may download the required middleware from the BeyondTrust Support Portal. Use of the Endpoint Credential Manager requires a separate services agreement with BeyondTrust. Log into the endpoint using credentials provided by an external credential store. Note that this button is not visible unless you are in a standard screen sharing access session with an Apple OS X Yosemite system, and that the button is not enabled unless an Apple iOS 8.0.1+ device is connected to the OS X Yosemite system being supported. When supporting an Apple OS X 10.10+ system attached to an Apple iOS 8.0.1+ mobile device, click this button to begin or end view-only screen sharing on the attached iOS device. For details, see Supporting Apple iOS Devices. The appropriate virtual smart card drivers must be installed on both your local system and the remote system, with their services running. ![]() Use the virtual smart card to perform administrative actions, running programs in another user context or even logging in as another user. Once a services agreement is in place, you may download the required middleware from the BeyondTrust Support Portal.Īccess a dropdown of available smart card readers on your local system. With the Run As special action on a Windows® system, you may select credentials from an Endpoint Credential Manager. Canned scripts available to the user appear in a fly-out menu. Based on remote operating system and configuration, available tasks will vary. Perform a special action on the remote system. Send a Ctrl-Alt-Del command to the remote computer. Reboot the remote system in either normal or safe mode with networking, or shut down the remote system. ![]() A number of tools are available, including shapes and free drawing. On Windows 8, this feature is limited to disabling the mouse and keyboard.Īnnotation tools allow easier collaboration during shared sessions. In Windows Vista and above, the endpoint client must be elevated. Restricted customer interaction is available only when supporting Windows computers. Restricted endpoint interaction is available only when accessing macOS or Windows computers. The end user can regain control at any time by pressing Ctrl+Alt+Del. When input is restricted, an orange border appears around the end user's monitors, and a message indicates that the BeyondTrust user has mouse and keyboard control. The end user can regain control at any time by pressing Ctrl+Alt+Del.Īlternatively, disable the end user's mouse and keyboard input while still allowing them to view the screen. The end user's view of the privacy screen clearly explains that the BeyondTrust user has disabled the end user's view. If your permissions allow, you can disable the remote user's screen view and mouse and keyboard input. Representatives using a macOS system can send CTRL+Left-Click through the connected screen sharing session to the remote system by using CTRL+CMD+Left-Click. While viewing the remote computer, start or stop control of the remote keyboard and mouse. Privacy screen is not available when supporting Windows 8. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |